Privacy Policy

Audience Key (“Audience Key,” “we,” “us,” or “our”) is an assumed business name of Reflexive Media, LLC, an Arizona limited liability company. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit information through our forms, or use our services.

This policy applies to:

• Visitors to AudienceKey.com
  
• Individuals who submit information to receive content or communications
  
• Customers and users of the Audience Key platform

1. Information We Collect

A. Information You Provide Directly

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
  
• Email address
  
• Company or website URL
  
• Account and billing information (for subscribers)
  
• Communications you send to us

Examples include:

• Downloading a guide or lead magnet
  
• Signing up for emails
  
• Creating an account
  
• Contacting support

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
  
• Browser type and version
  
• Device information
  
• Pages visited and interactions
  
• Referring URLs

2. How We Use Your Information

We use the information we collect to:

• Deliver requested content (such as PDF guides or resources)
  
• Send service-related and marketing communications
  
• Operate, maintain, and improve the Audience Key platform
  
• Respond to inquiries and provide support
  
• Analyze usage trends and performance
  
• Comply with legal obligations

If you submit your email to receive a resource, you may also receive related communications from Audience Key. You may unsubscribe at any time.

3. Marketing Communications

If you provide your contact information, we may send you:

• The requested content
  
• Follow-up emails related to Audience Key products or services

You can opt out of marketing emails at any time by clicking the “unsubscribe” link included in every email.

Transactional or service-related emails (such as account notices) may still be sent when applicable.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Understand how visitors use our website
  
• Improve site functionality and performance
  
• Measure marketing effectiveness

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5. How We Share Information

We do not sell personal information.

We may share information with trusted third parties only as necessary to operate our business, including:

• Email delivery providers (e.g., SendGrid)
  
• Analytics providers
  
• Payment processors
  
• Hosting and infrastructure providers
  

These providers are authorized to use your information only to perform services on our behalf.

We may also disclose information if required by law or to protect our rights, users, or systems.

6. Data Security

We implement commercially reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no system can be guaranteed to be 100% secure.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes described in this policy
  
• Comply with legal and contractual obligations
  

You may request deletion of your information at any time, subject to applicable legal requirements.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
  
• Request correction or deletion
  
• Object to or restrict certain processing
  

To exercise these rights, contact us using the information below.

9. International Visitors

Audience Key is operated from the United States. If you access our services from outside the U.S., you understand that your information may be transferred to and processed in the United States.

10. Children’s Privacy

Audience Key is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of our website or services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:Audience Key
support@audiencekey.com